Yes, all Newcape products are rigorously tested and certified to ensure they meet or exceed safety standards. We prioritize the well-being of your baby in every product we offer.

Newcape offers a 30-day return policy on most items. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange, provided the item is in its original condition.

We strive to process orders quickly, but if you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once the order has been shipped, it cannot be modified or canceled.

Yes, Newcape is committed to sustainability and offers a range of eco-friendly baby products, including organic clothing, biodegradable diapers, and non-toxic toys.

If you receive a defective or damaged product, please contact our customer service team immediately. We will arrange for a replacement or refund and provide instructions for returning the item.